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2-1-1 Day Proclamation

A Proclamation

Whereas The Governor is committed to raising awareness of Mass 2-1-1, which receives more than
110,000 calls annually and responds to over 250,000 web queries from people in the Commonwealth
seeking resources; and
Whereas February 11 also marks the 20th anniversary of 2-1-1 nationally recognizing this free, userfriendly
phone and online system that serves 90% of America’s population, and connects some 16
million people a year to critical resources, information and services; and
Whereas People call or search 2-1-1 looking for resources to meet basic needs, like heating or utility
assistance, shelter, emergency help, child care or to find the closest food pantry. They also call for
everyday important non-emergency needs, such as developmental screening for a child, home health
care for a relative, job training or free tax filing support; and
Whereas 2-1-1 was launched by United Way 20 years ago as a free way to connect people to essential
resources. Today, 2-1-1 is available in all 50 states, plus Washington DC and Puerto Rico. In
Massachusetts, 2-1-1 service is available in all 14 counties, serving 100% of the state’s population; and
Whereas The mission of Mass 2-1-1 is to ensure that Massachusetts residents get correct and helpful
information the first time they call,
Now, Therefore, I, Charles D. Baker, Governor of the Commonwealth of Massachusetts, do hereby
proclaim February 11th, 2017, to be,
MASS 2-1-1 DAY
And urge all the citizens of the Commonwealth to take
cognizance of this event and participate fittingly in its observance.
Given at the Executive Chamber in Boston, this Eleventh Day of February, in the year two thousand and seventeen,
and of the Independence of the United States of America, the two hundred and forty-first.
By His Excellency
Charles D. Baker
Governor of the Commonwealth
God Save the Commonwealth of Massachusetts