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MASS 2-1-1

Every day, someone somewhere in Massachusetts needs to find essential community services, from finding an after school program,  locating a food bank, or securing care for an aging parent. Many face these challenges, but don’t always know where to turn for help.  The answer is to dial 2-1-1 or 1-877-211-MASS (6277).

MASS 2-1-1 is a statewide collaboration of local United Ways that recognize the need for people to access accurate information in non-emergency situations.

Mass 2-1-1 is the official hotline in Massachusetts for Children Requiring Assistance (CRA) and the Runaway Assistance Program (RAP) through a contract with the Executive Office of Health & Human Services (EOHHS); and is also the official hotline for Childcare Resources in the Commonwealth under contract with the office of Early Education & Care (EEC); and is the official hotline for Emergencies and Disaster Response under contract with the Massachusetts Emergency Management Agency (MEMA).

By dialing 2-1-1 or 1-877-211-MASS (6277), available 24 hours a day, 7 days a week, individuals or families can be connected to valuable resources at appropriate community based organizations or government agencies.

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