Call2Talk is a mental health, emotional support, and suicide prevention program run by Mass211. It operates 24/7 and provides confidential, compassionate listening to assist people – including those who may be despondent or considering suicide – during stressful times. Call2Talk is a National Suicide Prevention Lifeline Crisis Center and partners with Crisis Text Line to respond to people by text.
Besides its primary function as a helpline, Call2Talk also provides the following:
TeleCheck – a telephone check-in service for isolated older adults living at home in partnership with BayPath Elder Services and Advocates, Inc.
MetroWest LOSSteam – a partnership with police departments to offer immediate on-site peer emotional support to suicide loss survivors (in Ashland, Holliston, Hopkinton, Hudson, Sherborn, and Sudbury)
Community Education – informational presentations and best practice awareness trainings for community members including Question, Persuade, Refer (QPR) Training, Mental Health First Aid, safeTalk, Applied Suicide Intervention Skills Training (ASIST), More Than Sad, and Talk Saves Lives