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MASS 2-1-1

Karyn Polito visited the United Way of Tri-County on Wednesday and joined Mass211 Call Takers for the reading of a proclamation by Governor Charlie Baker declaring February 11, 2017 Mass 2-1-1 Day and announced the merger of the United Way's suicide prevention line Call2Talk with Mass 2-1-1.

During her visit, she toured the United Way facility at the Nutting Building located at 46 Park Street in Framingham and joined President and CEO Paul Mina along with Volunteers and staff for a ribbon cutting and grand reopening of Pearl Street Cupboard and Café at Park. View the gallery


Every day, someone somewhere in Massachusetts needs to find essential community services, from finding an after school program,  locating a food bank, or securing care for an aging parent. Many face these challenges, but don’t always know where to turn for help.  The answer is to dial 2-1-1 or 1-877-211-MASS (6277).

MASS 2-1-1 is a statewide collaboration of local United Ways that recognize the need for people to access accurate information in non-emergency situations.

Mass 2-1-1 is the official hotline in Massachusetts for Children Requiring Assistance (CRA) and the Runaway Assistance Program (RAP) through a contract with the Executive Office of Health & Human Services (EOHHS); and is also the official hotline for Childcare Resources in the Commonwealth under contract with the office of Early Education & Care (EEC); and is the official hotline for Emergencies and Disaster Response under contract with the Massachusetts Emergency Management Agency (MEMA).

By dialing 2-1-1 or 1-877-211-MASS (6277), available 24 hours a day, 7 days a week, individuals or families can be connected to valuable resources at appropriate community based organizations or government agencies.

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